Flex Staff

Overview
-Reports to Hospitality Manager
-Assist other areas with short term tasks as required
-Need to be available for whole event, will be scheduled to work around 4-5 (four to five) 3-4 (three to four) hour shifts during the event (~20 hours) on an on call system

Qualifications
-Positive attitude
-Flexibility and adaptability
-Team player

Invited Staff

If you were asked to apply for a specific role or invited to be staff by a hiring manager and you do not see the role as an option, please select this option in the application form. Please note the role in the notes you were invited to apply for if you did not receive an invitation email for a specific role and is not an available option to select.

Safety Schedule Coordinator

General Responsibilities
Handling digital communications via email and Discord.
Assisting with various administrative tasks.
Communication point between various departments for Safety Staff requirements.

Pre-Event
Collection of Safety Staff availability
Collection of Safety Staff NDAs
Creation of digital Safety Staff schedules
During Event
Monitoring and dispatching of Safety General Staff
Communicate arrangements with Floor Managers and Floor Coordinators
Multitasking in a fast-paced environment
Reports to Safety Schedule Manager.

Qualifications
Capable of working in a team and independently.
Great written/verbal communication skills.
Basic management skills.
Organization and attention to detail.

Safety Staff (General)

General Responsibilities
-Predominantly responsible for crowd control and safety compliance during the event.
-Assist patrons in navigating the event by providing general information about the venue.
-Manage lines by directing patrons to the appropriate areas and assuring that the line remains organized.
-Disperse crowds that may be impeding the flow of traffic through the event.
-Watch for and report any situation that may be deemed unsafe or in conflict with Animethon’s policies.
-Reports to the Safety Staff Manager and the Director/Asst. Director of Safety. Will regularly be assigned to support Safety Floor Managers.

Qualifications
-Good to excellent communication skills.
-Comfortable working around and in large crowds.
-Comfortable approaching and speaking to members of the public.
-Customer service experience is an asset.
-First Aid training is an asset.

Technical Staff

Overview:
- Helps to ensure all A/V & Computer equipment is in working order for all events using them.
- Provide technical support to Guests and Panelists prior to the start of their panels.
- Respond to Technical support requests as required.
- Assists The IT/Technical Services Manager, Technical Coordinator or IT Coordinator with any other additional duties as required.

Qualifications:
- Good technical aptitude and problem solving skills.
- Good understanding of computers and/or audio/video equipment.

Cashier Training Coordinator

We are seeking dynamic and organized individuals to join our team as Cashier Training Coordinators. In this role, you will be responsible for implementing training programs for cashiers, ensuring that they acquire the necessary skills and knowledge to provide excellent customer service and efficiently handle transactions. The ideal candidate will have a strong background in cashier operations, training, and a passion for fostering a positive and engaging learning environment.

Responsibilities:
-Onboarding and Orientation: Conduct orientation sessions for new cashiers, introducing them to company policies, procedures, and expectations.
Provide hands-on training for new hires on Square and cashier responsibilities.
-Performance Monitoring: Provide constructive feedback to cashiers and offer additional support or retraining as needed.
-Communication and Collaboration: Collaborate with department managers to identify specific training needs and tailor programs accordingly. Maintain open communication channels with cashiers, addressing any concerns or questions related to training.

Qualifications:
-Proven experience as a cashier or in a related role.
-Previous experience in training and development
-Familiarity with Square and cash handling procedures.
-Strong organizational and multitasking skills.
-Excellent communication and interpersonal abilities.
-Ability to adapt training methods to different learning styles.
-Knowledge of customer service best practices.
-Prior experience volunteering with Animethon an asset, Treasury experience preferred but not required.

If you are a motivated individual with a passion for training and development, we encourage you to apply for this exciting opportunity to play a key role in shaping our cashier team's success.